- zIs there a delivery charge for subscription plan?
No, delivery is free.
- Do I have to order every week?
You don't have to place an order every week. You can choose a regular order to be delivered weekly or fortnightly, or you can place one-off orders as and when you like.
- What is the latest I can pause/ skip my delivery?
You can change your order up to two days before your delivery. To change your order by phoning or emailing to us and we need two working days notice before your delivery day:
Tuesday delivery phone or email by Sunday 5pm.
Saturday delivery phone or email by Thursday 5pm.
(WhatsApp 014-3057998 or email@example.com)
- How do I pay?
For your first order, either pay online or cash on delivery.
After your first order we take payment for all orders of the month before your 2nd order delivered. We’ll send you a receipt by email when any payment is taken.
Please make bank transfer to us:
Ekebun Sdn Bhd - 800 952 8903 (CIMB Bank).
- What plan is best for me?
We suggest the boxes are suitable for the number of people shown below, based on a week’s use. If you are vegetarian we recommend going up a box size.
1 - 2 people
Organic Veg Subscription Healthy Plan - Small
2 - 3 people
Organic Veg Subscription Healthy Plan - Medium
3 - 4 people
Organic Veg Subscription Healthy Plan - Large
4 + people
Organic Veg Subscription Healthy Plan - Bumper
- How do I know I’ve submitted an order?
Check your email as you'll receive a confirmation invoice.