- Is there a delivery charge for subscription plan?
No, delivery is free.
- Do I have to order every week?
You don't have to place an order every week. You can choose a regular order to be delivered weekly or fortnightly, or you can try only once.
- What is the latest I can pause/ skip my delivery?
You can change your order up to two days before your delivery. To change your order by WhatsApp or emailing to us and we need two working days notice before your delivery day:
• Tuesday delivery notice by Sunday 5pm.
• Saturday delivery notice by Thursday 5pm.
(WhatsApp 014-3057998 or firstname.lastname@example.org)
- How do I pay?
For your first order, either pay online or cash on delivery.
After your first order we take payment for all orders of the month before your 2nd order delivered. We’ll send you a receipt by email when any payment is taken.
Bank transfer info:
Ekebun Sdn Bhd - 800 952 8903 (CIMB Bank).
- What plan is best for me?
We suggest the plans are suitable for the number of people shown below, based on a week’s use. If you are vegetarian we recommend going up a plan size.
• 1 - 2 people
Organic Veg Subscription Healthy Plan - Small
• 3 - 4 people
Organic Veg Subscription Healthy Plan - Medium
• 5 - 6 people
Organic Veg Subscription Healthy Plan - Large
• 7 + people
Organic Veg Subscription Healthy Plan - Bumper
- How many days can the veg last?
The shelf life of leafy veg is 2-3 days. For beans and roots, it can keep up to a week in the refrigerator.
- How do I know I’ve submitted an order?
Check your email as you'll receive a confirmation invoice.
Please reach out to us if you have any questions, we're happy to serve you (WhatsApp 014-3057998 or email@example.com).